Vital Insight Into Management Training Success

Expert Tips For Building A Strong Leadership Development Strategy

Strategies for Communicating with an Evaluative Listener

Bingo! You have an exciting new idea that you want to share with your colleague. But as you begin communicating and start to present the idea to them, they interrupt you with the following statement:

"We shouldn't go through with it. We've tried it before and it didn't work."

Your colleague is not purposefully being difficult; rather they are an evaluative listener. They tend to jump to conclusions before hearing the full idea and without giving it much thought.

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Suggested Strategies When Dealing With Selective Hearing

As a team leader, you may have experienced the following scenario...

Your team member asks if he/she could have Friday and Monday off to go on a ski weekend. (With the many feet of snow that has blanketed the country this year, who wouldn't want to have a long ski weekend!) You, as the team leader, refuse to authorize this leave because of pressing work deadlines. Your team member takes those two days off to go skiing anyway.

 

When your team member returns to work on Tuesday, he/she says something like the following... "I distinctly heard you say that even though we had a pressing deadline, I could take the weekend off if I worked next weekend."

This is a case of "selective hearing" -- what a person hears can be influenced by what that individual wants to see or hear.

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