Course Objectives
  • Understand the phases of change and what to expect in each phase.
  • Identify the common reactions to change and strategies to best handle each type of reaction.
  • Involve team members in the change initiative by promoting their understanding and ownership of the change and its benefits.
  • Ensure that you have addressed team member concerns, questions and reactions to change.
  • Use the Supporting Change Skill Points to plan and conduct a meeting with your team member.