Improved Employee Integration: Konica Minolta Business Solutions


Using Vital Learning’s Vital Leadership: Essential Skills courses helped Konika Minolta build a cohesive culture.

With over 37,000 worldwide employees and cutting-edge research programs, Konica Minolta Business Solutions is a leader in advanced document management technologies, application solutions, and IT Services. The company is focused on delivering complete solutions that include the manufacturing, servicing and sales of office systems, digital presses, production print systems, printers, vertical application solutions, and related services and supplies.

When Konica Minolta Business solutions conducted a needs analysis for their service managers, they identified several gaps in key interpersonal skills. After completing extensive research on training options, Konica Minolta determined that the solutions offered by Vital Learning would provide managers with the skills they needed to be effective, efficient, and successful. According to Laurie Dillon, Education Specialist at Konica Minolta, “The training is pertinent to the student’s job situations and they learn to and are motivated to apply their new skills immediately when they return to their job.”

The flexibility of Vital Learning’s courses helps drive their effectiveness. According to Dillon, “this program is designed to be easily customized,” which allows each group she trains to seamlessly incorporate real life job situations during role-playing and group exercises.

Beyond giving Konica Minolta’s managers and team leaders the skills they need to be successful, Vital Learning’s training has helped the company to develop continuity and consistency within the organization. “During the merger of Konica and Minolta,” says Dillon, “…this training assisted in the unification of the service managers because they were using and supporting the same type of leadership and communication skills, allowing them to build stronger, professional working relationships.”

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