Course Objectives
  • Take disciplinary action when a performance issue or work habit issue remains unresolved after previous discussions.
  • Follow a progressive disciplinary path that is consistent with your organization’s policies.
  • Document and communicate the performance problem specifically, objectively and factually.
  • Respond with empathy to team member reactions to maintain their self-esteem.
  • Ensure the team member takes ownership of the performance problem and takes responsibility for solving the problem.
  • Use the Effective Discipline Skill Points to plan and conduct a meeting with your team member.