Leadership Training in Healthcare
The healthcare industry faces many challenges. Ensuring patient satisfaction and quality of care can be difficult when faced with a shortage of quality staff, technology changes, diagnostic errors and the ongoing need to comply with regulations. It's therefore vital that healthcare managers be equipped with skills to effectively lead their teams. Leadership training can provide the critical skills that managers in healthcare today need to overcome these challenges.
The Critical Role of the Manager
Managers play an important role in ensuring that key initiatives are executed. The manager is an important player who bridges the gap between senior leaders and frontline employees, all while keeping their own team aligned and functioning properly. The healthcare manager has a huge impact on the engagement, productivity, morale, turnover and quality of their organization.
What Does a Manager in Healthcare Need to Do?
Healthcare leaders are often faced with difficult decisions around meeting patient outcomes while also ensuring their own staff are satisfied. Communication and delegation skills help with this, but healthcare managers also benefit if they have good listening and coaching skills. Conflict resolution can be a big part of the job, as are managing complaints (from staff and patients), supporting ongoing changes in the organization, providing feedback to staff, developing goals and disciplining employees when necessary.
Solution: The Leadership Essentials for Healthcare
So what are the best healthcare leadership development courses for your staff? The healthcare version of Vital Learning’s Leadership Essentials series provides a proven solution for today’s managers in healthcare.
Here’s our process:
- Foundational Skills: start by learning the critical skills of leadership and commination that good managers must use every day.
- Acceleration Courses: after establishing the foundation, develop the skills that managers will inevitably need to be successful. This set of 10 topics includes coaching, delegating, providing feedback, resolving conflict, managing complaints, etc.
- Practice, Practice, Practice: practice early and often, throughout the courses and over time, is what ensures that managers are comfortable with these skills and ultimately use them back on the job.
Best Practices for Developing Today’s Leaders in Healthcare
How do today’s leaders in healthcare want to learn and best learn? Follow these best practices, which are key differentiators for Vital Learning’s solutions:
Learning by Doing
This is our core philosophy. Traditional online courses are lecture-heavy, but we focus on giving people opportunities to practice their new skills. This paractice gives people comfort and confidence, which enables them to apply skills back at work as soon as possible.
Skill Practice and Behavior Modeling
At the heart of our classes is behavior modeling and skill practice. Similar to learning by doing, behavior modeling draws on the principle of learning a skill by watching someone in action, and then practicing that skill yourself.
Learn On the Go
Vital Learning's online courses are mobile optimized and fully responsive, so you can take them on any device. Plus, each course is broken into five to eight modules, so it's easier to absorb and fit within your schedule.
Ongoing Skills Development
Training doesn't end when your course does. We help leaders develop over time with follow-up exercises, on-the-job worksheets, optional additional skill practices and a free reinforcement app, Vital Boost.