Vital Insight Into Management Training Success

Good communication is a linchpin of effective health care, and if it's missing, your entire business is likely to suffer. A recent benchmarking report from CRICO focuses on communication failures in the health care system. This report shows that 80 percent of serious medical errors result from miscommunication between providers and 1,744 deaths were traced to this problem during a recent five-year period.

For anyone working in the manufacturing sector, improving quality control is essential for success at all levels. In addition to the fact that better quality control can increase profits and decrease dissatisfaction (both from workers and from customers), improving quality control is a proactive way to care for employees, customers and managers all at once.

Healthcare functions only because dedicated staff members work closely together as part of a cohesive team. To ensure the team meets the high standards required for patient care, administrators must implement quality control measures for workers and equipment. The most talented and caring healthcare workers may fail patients if systems are not in place to keep things functioning smoothly. 

Even the most effective C-Suite leaders can’t be everywhere at once, and any company without a strong bench of managers is likely to struggle. Your managers represent a key link between top-level decisions and the workaday employees tasked with implementing those directives. Accordingly, it’s vital that you ensure that your managers are trained and prepared to perform well and encourage similarly high performance in those they supervise.

Here are twelve key areas that your managers should excel in, as well as tips for how to build better managers.

A breakdown in communication in any situation can be disastrous, but in the realm of healthcare, it can be fatal. It's important that each member of a medical team communicates clearly and works cohesively to ensure patient and staff safety. If you're reading this, you likely have concerns about how information is exchanged in your work environment. Of course, it doesn't just stop at communication among the medical team. The exchange between staff and patients needs to be strengthened in order to ensure the best outcomes.

Even the most skillful leaders understand that a company can’t be run entirely by a single person. Delegation is a critical component of any successful company and the only way to ensure that a you and your managers are able to focus on the tasks that will drive the most value for your business.

Fortunately, delegation is a skill that can be mastered over time. Here are a few secrets to better delegation.

The presence of a great leader can be the difference between a team that succeeds and one that fails. Studies have shown that companies with strong leaders have nearly double the revenue growth compared to companies with weak leaders. This is especially relevant in the modern information economy, where productivity often depends not on a rote set of mechanical skills, but on the complex interpersonal factors inherent in coordinating a team of people with wide-ranging disciplines.

While there’s no “secret formula” to becoming (or making) a great leader, there is a set of common traits that many great leaders share. Here are five of the most important traits of great leaders, and how you can put them into practice in the workplace.

Any sort of conflict in an office setting is guaranteed to damage your productivity. Its bad effects don’t end there, however; conflict makes people unhappy, and the damage it does to company culture can overwhelm every other aspect of the work environment. Your employee turnover will rise if people don't enjoy being at work, and your organization will repeatedly suffer the disruption and costs of replacing employees. Head off this negative scenario by inviting dueling staff members to participate in the following six conflict resolution games.

The importance of employee motivation in the modern business world can’t be overstated since it’s likely to be the determining factor in whether your best-laid plans succeed or fail. Indeed, one of the biggest reasons the American economy has been able to maintain its dominant international position is the fact that U.S. workers are among the most productive in the entire world. However, after 150 years of nearly unprecedented productivity, we may have hit our maximum.

As structural forces begin to slow growth in productivity, you’ll need to rely even more on motivating team members to find future gains and maintain the success you’ve already built. Here’s how to get started.

You manage an organization and want to do your part in making it a successful enterprise. Often, doing your fair share may not be enough in a growing and diverse work environment. As a manager, you should seek out help from your network of employees. The key is to elicit optimal participation from workers whose teamwork and collaboration benefit company growth and development. Finding the best employees to do that may seem like a daunting task, but, with the right strategies, it’s definitely possible.